Y6 SATs Group Enrolment
Terms and Conditions
Please read the terms and conditions carefully. After accepting, you will be redirected to the payment page.
Booking
A booking is confirmed upon acceptance of these terms and conditions and receipt of your deposit. HQ Learning reserves the right to refuse bookings at their discretion.
Billing
Class fees are paid monthly. Fees are based on the number of classes in the year and split over 8 equal payments (from September - April). A deposit of the cost of one session will be taken to confirm your place. Your first payment will be reduced accordingly.
Cancellation
Please give a minimum of one month’s notice in writing if you wish to no longer attend sessions. Your subscription will then be cancelled. Fees are non-refundable.
Absence
If your child is unable to attend one of the sessions, please contact HQ Learning on the phone number provided as soon as possible. Lesson payments cannot be refunded.
Drop off and collection
Students must be dropped off and collected by parents or guardians listed on the booking form. If another adult is going to collect your child, please send a text or email to confirm their name and relationship to your child. Students must be collected promptly at the end of the lesson as HQ Learning is unable to provide extended childcare. HQ Learning reserves the right to refuse bookings due to repeated late collection.
Safeguarding
HQ Learning is committed to keeping all children safe. Regular safeguarding training is completed, and the tutors hold enhanced DBS checks. It is the tutor’s responsibility to report any safeguarding concerns to the Local Authority.
Mobile phones and valuables
HQ Learning does not accept responsibility for children’s property or valuables. Students are not permitted to use mobile phones and electronic devices during tuition.
Photography
Please be aware that HQ Learning occasionally takes photographs and video footage of tuition for marketing purposes. This will only be done with permission from parents. Children’s names will never be used in conjunction with photographs.
Insurance
HQ Learning is covered by public liability and professional indemnity insurance.
Data protection
HQ Learning only collects necessary information about students and parents for the purpose of tuition. Information about students and parents will never be shared without permission. HQ Learning is registered with the Information Commissioner's Office.
First aid and emergencies
In the event of an accident or emergency, first aid will be administered to children in our care and the emergency services will be called if necessary. Parents will be contacted immediately, using the contact information provided. HQ Learning is unable to administer any medications.
Programme and activities
Tuition will take place in a classroom environment. All written materials will be provided. The tuition course aims to provide children with the knowledge and skills they require for their end of Key Stage 2 SATs exams. Attendance does not guarantee success in the exam.
Behaviour
HQ Learning staff are trained to manage behaviour issues appropriately. Parents will be informed if any challenging behaviour is presented by their child during sessions. HQ Learning has the right to refuse any students who display repeatedly disruptive behaviour.
Food and drink
Students may bring a drinks bottle and a small snack, if they wish. Drinking water is available on site. To ensure the safety of all students, please ensure snacks do not contain nuts.